Shipping Information

How We Ship

At Jane Glamour, we want your order to reach you as quickly and safely as possible. We use consolidated DHL shipments to ensure fast, reliable delivery across Uganda at the lowest possible cost.

Delivery Times

Shipping Method Estimated Delivery Coverage
DHL Express (Consolidated) 5–7 business days Kampala & major cities
Standard Delivery 7–14 business days All Uganda

⚠️ Delivery times are estimated and may vary due to customs clearance or public holidays.

Shipping Fees

Shipping costs are calculated based on the total weight and size of your order. Because we use consolidated shipments (multiple orders packed together), our shipping rates are significantly lower than standard international shipping.

The exact shipping fee will be shown at checkout before you complete your purchase.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. You will receive an email notification once your order has been dispatched.

Customs & Import Duties

All prices on Jane Glamour include applicable import duties for Uganda. You will not be charged any additional customs fees upon delivery — what you see at checkout is what you pay.

Questions?

If you have any questions about your shipment, feel free to contact us and we'll be happy to help.